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Cookie policy

1. What are cookies?


A cookie is a small text file that is stored on your computer or mobile device when you visit a certain website. With the help of cookies, the website remembers your actions and preferred settings (such as login, language, font size and other desired settings related to display) for a long period of time, so it is not necessary to re-enter them each time you return to the website or browse. its different pages.


2. How do we use cookies?


DARMELL d.o.o. for services, Cvjetna cesta 11, 10 000 Zagreb, Croatia, MB05638950 OIB: 81797383386 (hereinafter: Nutramedic & Cosmetics) is the manager of the processing of your personal data and you can contact us via e-mail


Nutramedic & Cosmetics on the website uses cookies and similar technologies for several purposes, depending on the context or the product, including:


a) temporary user input cookies (session-id) and/or permanent cookies limited to a few hours: we use them to store your preferences and settings on your device and to improve your experience. Saving your personal preferences in cookies allows you not to have to set preferences again and again;


b) authentication cookies, which are used for authentication services, during the duration of the page view: we use them to verify your authenticity. This cookie allows you to move from page to page without having to log in again on each page. You can also save your login information so you don’t have to log in every time you return to the site;


c) user security cookies, which are used to detect abuse of authenticity, of limited duration: we use them to process information that enables us to be safe and to determine fraud and abuse;


d) multimedia content cookies, such as flash player cookies, for the duration of the page view;


e) cookies enabling loading, during the duration of the page view: we use them to remember the information you give us;


f) persistent cookies to customize the user interface for the duration of the page view (or a little longer): we use cookies to allow you to provide feedback on the website;


g) third-party cookies for sharing social network plugins for logged-in members of the social network: some of our websites include social media cookies, including those that allow users logged in to a social network to share content through that network. This happens on websites that allow you to log in and register via social network accounts and if you share the content of the website on social networks (e.g. via the “Like” button). The specific impact on your privacy will vary from social network to social network and depends on the privacy settings you have chosen on those networks. You can find out how to manage these cookies on their websites.


3. What are necessary cookies and what necessary cookies do we use?


Necessary cookies are necessary for the operation and proper functioning of the website and the use of its features and / or services. For example, they allow you to navigate the website and the ability to log into secure areas.


The site uses the following necessary cookies:
















365 days




A unique number for each visitor. We use it to monitor whether the user is logged in to the CMS, what is in the shopping cart, which step of the shopping cart they are at, and what delivery information they have entered. Only a unique number is saved in the cookie, while data about registration, shopping cart, etc. are saved in the database.






1 day




Remembers the session user. Only a unique number is stored in the cookie, while information about the user’s country and IP address is recorded in the database.





365 days




It remembers the user’s login so that he does not have to constantly log in to the user account







365 days




It is saved as information that the user has subscribed to the newsletter







2 years




Information about the user’s preferences, which he marked in the cookie pop-up window, is saved


Cookie information is not used to identify you personally, and sample data is completely under our control.


These cookies are not used for purposes other than those described in the attached table.


4. Do we use other cookies?


In addition to the mentioned cookies, we also use:


third-party advertising cookies: we use cookies to collect information about your online activity and to recognize your interests so that we can show you ads that may be of most interest to you. You can also opt out of receiving interest-based ads that we send you. We also use cookies to record, for example, how many visitors have clicked on an ad and which ads you have seen so that you are not shown the same ones repeatedly.

analytical cookies: we use first and third party cookies and other identifiers to collect usage and performance data, for example we may use them to count unique visitors to a website or service and to develop other statistics about the operation of our websites and products or to find out how our products are performing in order to improve them (for example, we use cookies to collect data that helps with load distribution). This allows our websites to function


Some of our pages or sub-pages may use additional and/or different cookies than those previously listed and described. For example:


– companies we hire to provide services on our behalf, such as website analytics, set cookies when you visit our websites,

-companies that deliver content such as videos or news or advertisements on our websites set their own cookies. The mentioned companies use the data they process in accordance with their Data Protection Regulations, which may enable these companies to collect and combine information about your activities from multiple websites, applications or online services,


Details about them will be made available to you at the moment they appear, and at that moment we will ask for your consent, if you have not given it before, in order to store these cookies as well.


Regarding the latter, we use:


















2 years


It is used to distinguish users in Google Analytics.









24 hours




It is used to distinguish users in Google Analytics.






24 hours




It is used to distinguish users in Google Analytics.






1 year




A cookie set to provide Zendesk live chat for customer service on the website






1 year




Nutramedic & Cosmetics also uses Google Analytics on its website, a website usage analysis service operated by Google LLC. (“Google”). Google Analytics uses cookies, text files, which are stored on your computer and enable the analysis of your use of this website. Information about your use of this website, which is generated by cookies, is sent to a Google server in the USA and stored there. IP anonymization has been activated for this website. The main Google Analytics cookie is “_ga”.


Therefore, Google processes your IP address abbreviated within member states of the European Union or other signatory states to the agreement on the European Economic Area. Only in exceptional cases is the full IP address sent to a Google server in the USA and shortened there.


On our behalf, Google uses the mentioned information to analyze your use of the website, compile reports on website activities and provide other services related to website and Internet use.


The IP address transmitted from your browser as part of the Google Analytics service is not linked to other Google data. In addition, you can prevent the transmission of the data generated by the cookie relating to your use of the website (including your IP address) to Google and the processing of this data by Google.


In addition to reporting website usage statistics, Google Analytics may be used, together with some of the advertising cookies described above, to display more relevant ads on Google products (e.g., Google search) and on the web, and to measure interactions with the ads we display.


Learn more at:


See the Google Privacy Policy at the following link:


Google has developed a browser plugin that allows you to prevent the use of your data by Google Analytics JavaScript (ga.js, analytics.js, dc.js).


You can download it here:


5. How can you control cookies on this website?


With each visit to this website, you can decide to re/regulate and control cookies and you can delete and/or modify them at any time.


The link where each user can turn cookies on or off as desired is here.


You can delete all cookies already stored on your computer, and the settings of most browsers allow you to block the storage of cookies. If you block cookies, you may have to manually adjust some preferences each time you visit the website, and certain services and functions may not be available.


6.. Additional information about turning off cookies


There are currently several websites to disable the storage of cookies for different services.


You can get more information at the following web addresses:

In addition to the above, the following websites can also be of great help to you:


 European Interactive Digital Advertising Alliance (EU)


Internet Advertising Bureau (US) (


Internet Advertising Bureau (EU) (


Google Chrome

Internet Explorer (


Mozilla Firefox


Safari (Mobile)


Safari (Desktop)


Android Browser